Policies
Terms & Conditions
The short, honest version of the rules that apply when you order from Mamayya Pickles.
Orders and payment
- All orders are prepaid - UPI, credit card, debit card or net banking. Cash on delivery is not available.
- Prices include the jar, packing and taxes. Shipping is shown separately at checkout.
- An order is confirmed only after successful payment.
Food product disclaimer
- Our pickles are handmade food products. Minor variation in colour, oil level and spice intensity between batches is natural and not a defect.
- Check the allergen list on each product page before ordering. All varieties contain gingelly (sesame) oil and mustard.
Liability
- Follow the storage instructions on the jar - refrigerate after opening, use a clean dry spoon, keep the oil layer above the pieces.
- We are not responsible for spoilage caused by storage outside these instructions after delivery.
Grievance officer
- Per the Consumer Protection (E-Commerce) Rules, 2020, complaints and escalations go to our grievance officer:
- Subbarayudu Singanamalla · contact@mamayyapickles.com · +91 90358 43899
- Complaints are acknowledged within 48 hours and resolved within 30 days.